The trackpad required three separate service visits to repair due to an installation error by the engineer It's Easy to Repair and UpgradeĪfter the service operator took it apart in my home right in front of me, (this was pre-COVID), I was impressed with how easy every component was to access. It screamed "planned obsolescence" to me, something that I abhor, but has been okay in the few months since. I requested an extension of my warranty (which was due to end in just a couple of weeks' time at that point), but Dell didn't want to do that. In the end, the service operator had to replace the whole trackpad and the keyboard as well. But it took the engineers three separate visits before it was working properly again. There's a small rubber notch that sits under the trackpad, and if installed incorrectly, the pad clicks and feels odd to the touch. Luckily it was under warranty, and I had a Dell-approved service repair center fix it for me. Occasionally, the cursor would grab onto something and drag it across the screen, which is a real pain in the neck. I had an issue with my trackpad, in which the cursor kept skipping and jumping all over the page. This laptop, although over a year old, hasn't slowed one bit and is still plenty fast enough to cope with anything I throw at it Trackpad Repairs Were Needed
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